Color Block

Text

Express Care

Our team works together, so you can feel better faster.

Book online

Text
Text
Text
Color Block

Text

Convenient care for urgent needs

ProHealth Express Care clinicians are part of our primary care team. While they don’t replace your primary care provider (PCP), they work alongside your PCP and offer quality care for everyday illnesses and injuries. Same-day and next-day appointments are available.

Our doctors’ offices set aside special times each day for urgent visits. If your ProHealth PCP is fully booked, don’t worry. Our Express Care team is ready to see you and has access to your complete medical records.

Text
Text
Text
Color Block

Text

Book an appointment with an Express Care clinician

If you have a medical concern that needs attention but isn’t life-threatening, start with us. We’ll guide you to the right place for care. In case of life-threatening emergency, call 911 or go to the nearest emergency room (ER).

Express Care services are available weekdays for ProHealth patients only. Appointments are required. In-person visits may be made online or by phone; virtual visits may be made only by phone. If we decide during a virtual visit that an in-person exam will help us better treat your health concern, we'll help schedule an appointment for you.

Book online  Call your ProHealth office

Text
Text
Text
Color Block

Text

Why patients choose ProHealth Express Care

Do you know that almost half of all ER visits are for non-emergency situations? We offer fast, quality care right in our offices at times that are convenient for you and your family. Our dedicated health care team works together so you feel better, faster.

Benefits include:

  • Same-day and next-day appointments
  • Trusted medical care by licensed ProHealth clinicians
  • Office visit copay*
  • Most insurance plans accepted*
  • Instant access to electronic health records
Text
Text
Text
Text

          

Text

          

Text

Express Care services

Our goal is to help you be seen quickly, with shorter wait times than the ER. Our dedicated Express Care team works together so you can feel better, faster. 

Icon Picker V2
Text

When to go to Express Care

We care for a wide range of health concerns, including:

  • Coughs, colds and flu
  • Sore throat
  • Sinus infection
  • Earache
  • Bronchitis
  • Urinary tract infections (UTIs)
  • Poison ivy and rashes
  • Sprains and strains
Icon Picker V2
Text

When to see your PCP

Always see your PCP for:

  • Annual exams
  • Health screenings
  • Management of chronic issues, like diabetes and high cholesterol
Icon Picker V2
Text

When to go to an ER

Best cared for at an ER:

  • Chest pain
  • Difficulty breathing
  • Sudden vision changes
  • Seizures
  • Weakness on one side of the body
  • Head injury with confusion, vomiting or passing out
  • Deep cuts
  • Broken bones
  • Allergic reaction with lips, tongue or neck swelling blocking airways
Text

      

Text

Express Care locations

Our Express Care clinicians are located in many of our primary care offices across the state. Clinic hours and ages of patients seen vary by location. 

Book online

Text

Branford

Birth through age 21

Text

Danbury

Ages 18+

Text

Farmington

Ages 4+

Text

Glastonbury

Birth through age 21

Text

Manchester

Ages 4+

Text

Meriden

All ages, including newborns

Text

          

Accordion Block v2

What to know before you go

  • ProHealth Express Care clinicians are an extension of our primary care team. They offer care for everyday illnesses. If your PCP is fully booked, you can be seen at Express Care. Same-day and next-day appointments are available.

    OR

  • If you have a medical emergency, call 911 or go to the closest emergency room. Express Care clinicians care for a wide range of health concerns, including:

    • Minor cuts
    • Cough, colds and flu
    • Poison ivy and rashes
    • Sore throat or COVID symptoms
    • UTIs
    OR

  • Yes, we only schedule appointments for our patients. If you’d like to become a ProHealth Physicians patient, call our new patient hotline at 1-855-CTMD-411 (1-855-286-3411), TTY 711.

    OR

  • Yes. Because we only see ProHealth patients, we have access to your medical records. If you’d like to become a ProHealth Physicians patient, call our new patient hotline at 1-855-CTMD-411 (1-855-286-3411), TTY 711.

    OR

  • Yes. Your ProHealth primary care team will see that you visited an Express Care clinician and follow up with you if necessary. 

    OR

  • No, our team only cares for patients when they’re sick. You should always see your primary care provider for things such as:

    • Annual exams
    • Health screenings
    • Managing chronic health concerns
    OR

  • Yes. Some of our locations see children. Please see Express Care locations for details. 

    OR
Text

          

Accordion Block v2

Locations and insurance information

  • Our teams are located regionally in our primary care offices in:

    • Branford
    • Danbury
    • Farmington
    • Glastonbury
    • Manchester
    • Meriden

    To see the full list of locations and ages, please see our Express Care locations.

    OR

  • ProHealth accepts most major health plans, including Medicaid, Medicare and TRICARE. Please check with your insurer before your visit to make sure your care is covered.

    OR

  • Patients can be seen same day and usually for the same price as an office visit. Cost varies by patient and care provided, please check with your health insurance/plan for more information.

    OR
Text

          

Accordion Block v2

Appointment information

  • Yes, you need to book an appointment to see our Express Care clinicians. Both in-person and virtual appointments are available on weekdays.

    OR

  • If you’re a ProHealth patient, always try to make an appointment with your PCP first. If they’re booked, you can make an Express Care appointment online or by phone. Note that virtual visits may be made only by phone. 

    Book online  Call your ProHealth office

    OR
Text

*During a video visit, we may decide that an in-person exam will help us better treat your health concern. If this happens, we'll help schedule an appointment for you.