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Call Us First — anytime, any day 

Whether you’re sick or have routine questions, we're here for you.

Anytime you need care, always call your doctor’s office first — 24 hours a day, 7 days a week. Our doctors and nurses will make sure you get the care you need, at the right time and in the right place.

Each day we set aside special times for urgent visits. Even after office hours, we have a medical team ready to take your call. Our team will ask you about your symptoms and help you figure out where to go for care.

Emergency care

Always call 911 in an emergency. You should go to the nearest emergency room (ER) for life-threatening problems, such as:

  • Breathing problems 
  • Chest pain
  • Major injuries 
  • Poisoning 
  • Serious wounds 
  • Signs of stroke, and other serious problems 
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FAQ

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  • Yes. At select offices, we have expanded our care teams. This has opened up more early morning and evening appointments.

    We recommend that you call us as early as possible. We tend to fill our same-day appointments early in the day. 

    If you can't find a time that works for you, we may be able to book you at another ProHealth location. Or, we can direct you to the right place for care.

    OR
  • No. To help reduce wait times for our patients, we no longer offer walk-in visits.

    OR
  • No. We only schedule appointments for our patients. If you would like to become a ProHealth Physicians patient, you can call our new patient hotline at: 1-855-CTMD-411 (1-855-286-3411), TTY 711. 

    OR